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Piboo Terms of Service

Version 1.0Effective date

This is a translation of the Korean version. If the two differ, the Korean version prevails, except for the sections that exist only in this English version.

1. Purpose

These Terms set out the rights, obligations, and responsibilities of Liouville Labs Inc. (the "Company", "we", "us") and users in connection with the use of Piboo (https://piboo.ai, the "Service"), operated by the Company.

2. Definitions

  1. "Service" means the AI consultation about skincare and cosmetics, product and ingredient information, routine and shelf (favorites), consultation sharing, and related features provided by the Company.
  2. "User" means any member or non-member who uses the Service under these Terms.
  3. "Member" means a user who has created an account by signing in with a Google account.
  4. "Non-member" means a user who uses the Service without signing in.
  5. "Consultation content" means the questions, photos, and skin details a user enters and the answers the Service generates.
  6. "Shared report" means a consultation share link issued at a user's request (an address starting with https://piboo.ai/s/) and its content.

3. Posting and Amendment of These Terms

  1. We post these Terms, together with our company name, address, and contact details, on the Service where users can easily find them.
  2. We may amend these Terms to the extent permitted by applicable law, including the Korean Act on the Regulation of Terms and Conditions.
  3. When we amend these Terms, we announce the effective date and the reason on the Service at least 7 days before the effective date, and at least 30 days before for changes unfavorable to users.
  4. If you do not agree to the amended Terms, you may stop using the Service and delete your account. If you continue to use the Service after the announced effective date, you are deemed to have agreed to the amended Terms. We will state this when we make the announcement.

4. Matters Not Covered

Matters not set out in these Terms, and the interpretation of these Terms, follow applicable law and commercial practice. Our Privacy Policy governs the processing of personal information.

5. The Service

  1. We provide the following:
    • AI answers to your questions
    • Product and ingredient information compiled by the Company
    • Skin condition observation when you have given separate consent and attached a photo
    • Consultation history, consultation memory, routine, and shelf features
    • Issuing shared reports of consultation results
  2. The Service is currently free of charge. If we introduce paid features, we will announce their content and price in advance, and charges will apply only if you sign up for them separately.
  3. We do not sell products on the Service. Any purchase is made between you and the seller.

6. Nature and Limits of the Service

  1. Answers are generated by AI language models and are not reviewed one by one by a person. They may contain errors or outdated information.
  2. The Service is not a medical service and does not provide medical diagnosis, treatment, or prescriptions. Photo observation is a reference observation to help you choose cosmetics, not a diagnosis of any skin condition.
  3. If you suspect a skin condition, if symptoms persist, if you are pregnant or nursing, or if you take medication, do not rely on the Service's answers and consult a dermatologist or other medical professional.
  4. Product ingredients, prices, and seller information may change. Before buying, check the product packaging and the seller's latest information, and patch test new products before use.

7. Age Requirement

You may use the Service if you are 14 or older when using it in Korean, or 16 or older when using it in any other language. Before a consultation starts, we ask you to confirm for yourself that you meet this age; if you answer that you do not, or do not confirm, you cannot use consultations. Photo observation is for adults: when you consent to it, we ask you to confirm for yourself that you are 19 or older (when using the Service in Korean) or 18 or older (in any other language), and if you are not, you may not use photo observation.

8. Formation of the Agreement and Accounts

  1. For non-members, the agreement is formed when you agree to these Terms and use the Service. Non-member consultations are linked to an identifier stored in your browser and cannot be recovered if you clear your browser data.
  2. You become a member by signing in with a Google account. Only Google accounts with a verified email address can be used.
  3. We may refuse registration or terminate the agreement if:
    • you use another person's account;
    • you do not meet the age requirement in Section 7; or
    • you engage in conduct prohibited by Section 12.

9. Account Security

  1. Members are responsible for managing their Google account and devices and must not let third parties use them.
  2. If you learn that your account has been taken over or is being used by a third party, notify us immediately at contact@piboo.ai.

10. Usage Limits and Changes to or Suspension of the Service

  1. To keep the Service stable, we may set usage limits such as daily messages, photo attachments, and request rates. The Service shows these limits.
  2. We may change the content or technical specifications of the Service and will announce changes that significantly affect users on the Service in advance.
  3. We may suspend the Service temporarily for maintenance, replacement, failure, network outages, outages at external providers, or similar reasons.
  4. If we end the Service, we will announce it on the Service 30 days in advance and give users a chance to review their consultation history.

11. Account Deletion and Restrictions

  1. Members may leave at any time using "Delete account" in Settings. We destroy the account's information immediately, and destroyed information cannot be recovered.
  2. If a user engages in conduct prohibited by Section 12 or repeatedly uses the Service for purposes unrelated to it, we may temporarily restrict use. For serious violations, we may terminate the agreement without prior notice.

12. User Obligations and Prohibited Conduct

You must not:

  1. enter or use another person's personal information, photos, or account without their consent;
  2. attach a photo of someone other than yourself without that person's consent, or attach a photo of a minor;
  3. infringe the copyright or other intellectual property rights, reputation, or privacy of the Company or any third party;
  4. enter obscene, violent, hateful, or otherwise unlawful content, or spread it through shared reports;
  5. access the Service in bulk by automated means, or collect the Service's answers and data in bulk;
  6. circumvent usage limits or security measures, or interfere with the normal operation of the Service;
  7. repeatedly enter input designed to make the AI depart from the Company's instructions or safety rules;
  8. present answers obtained from the Service to others as the judgment of a medical professional; or
  9. otherwise violate applicable law.

13. Consultation Content and Shared Reports

  1. You must have the right to enter the questions and photos you enter.
  2. Shared reports are issued by you, and anyone who knows the address can view them. A shared report contains what you wrote in your questions as written. Issuing and passing on a shared report is your choice, and you are responsible if its content infringes the rights of a third party.
  3. You may delete shared reports you issued at any time.
  4. We may stop access to or delete a shared report if we judge that it violates the law or these Terms or infringes the rights of a third party, or if a rights holder reports it.

14. Intellectual Property

  1. Copyright and other intellectual property rights in the Service's screens, design, software, the product and ingredient data compiled by the Company, and blog articles belong to the Company or the rightful owners.
  2. You may not reproduce, distribute, transmit, or commercially use materials from the Service without our prior consent. You may, however, keep your own consultation answers for personal use and pass them on through shared reports.
  3. Rights in the questions and photos you enter remain with you. You permit us to use them to the extent needed to provide the Service (generating answers, storing them, and publishing and translating shared reports you issue). This permission ends when you delete the content or your account.

15. Copyright Infringement Notices

We accept copyright infringement notices as follows, with reference to Article 103 of the Korean Copyright Act and the US Digital Millennium Copyright Act (17 U.S.C. § 512).

How to send a notice

If you are a copyright owner, or authorized to act for one, and believe content on the Service (including a shared report) infringes your copyright, send a notice to contact@piboo.ai that includes all of the following:

  1. identification of the copyrighted work claimed to be infringed;
  2. identification of the material claimed to be infringing and its location (for example, the shared report address https://piboo.ai/s/...);
  3. your name, address, telephone number, and email address;
  4. a statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law;
  5. a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner's behalf; and
  6. your physical or electronic signature.

What we do

When we receive a notice that meets these requirements, we promptly stop access to or delete the material and tell the user who posted it.

Counter notice

If you believe content you posted was removed by mistake, you may ask us to restore it by writing to contact@piboo.ai with:

  1. identification of the removed material and where it appeared before removal;
  2. a statement under penalty of perjury that you have a good faith belief that the material was removed as a result of mistake or misidentification;
  3. your name, address, telephone number, and email address;
  4. a statement that you consent to the jurisdiction of the US federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which the Company may be found), and that you will accept service of process from the person who sent the original notice; and
  5. your physical or electronic signature.

We forward a valid counter notice to the person who sent the original notice and may restore the material if that person does not tell us, within the period set by applicable law, that they have filed a lawsuit.

Repeat infringers

We may terminate the accounts of users who repeatedly infringe copyright.

16. Privacy

We protect users' personal information under applicable law. Details are in our Privacy Policy (https://piboo.ai/privacy).

17. Our Obligations

  1. We do not engage in conduct prohibited by law or these Terms and make efforts to provide the Service reliably.
  2. We maintain security measures to protect users' personal information.
  3. We handle users' legitimate opinions and complaints, and if we cannot handle them right away, we tell you the reason and the schedule.

18. Limitation of Liability

  1. We are not liable when we cannot provide the Service due to causes beyond our control, such as natural disasters or outages at external providers.
  2. We are not liable for disruptions caused by the user.
  3. The Service is free. We are not liable for loss arising from your use of its AI answers, product information, or photo observation results, unless the loss is caused by our intent or gross negligence.
  4. We are not liable for content you spread through shared reports or for disputes between users.
  5. This section does not limit any liability that cannot be excluded under applicable law.

19. Notices

We may send individual notices to members at the email address of their Google account. For notices to users in general, posting on the Service for at least 7 days may replace individual notice.

20. Disputes, Governing Law, and Jurisdiction

  1. We receive and handle users' opinions and complaints at contact@piboo.ai.
  2. These Terms and the use of the Service are governed by the laws of the Republic of Korea. This does not take away mandatory consumer protections given to you by the law of the country where you live.
  3. Any lawsuit between the Company and a user shall be filed with the competent court under the Korean Civil Procedure Act. If the user is a consumer with an address in Korea, the competent court is the district court with jurisdiction over the user's address at the time of filing.

Company Information

  • Company: Liouville Labs Inc. (service name Piboo)
  • Registered address: 1209 N. Orange St, Wilmington, DE 19801, United States
  • Mailing address: 455 Market St Ste 1940 PMB 213430, San Francisco, CA 94105, United States
  • Contact: contact@piboo.ai

Addendum

  • Version 1.0: first published